Dear Sir/Madam c/o EXAL pens, I am Jayakrishna, and I am working as an Assistant professor in one of the engineering colleges in the state of KERALA. With immense happiness and satisfaction, I am writing this email to you.. I have had serious troubles writing in my notebook using ball point pens as most of them either have an ink spill or the impression comes on the other side of the notebook. I have been trying with almost all kinds of ball point pens in the market and utterly failed every time without being able to solve this issue. Then one fine day I visited one of my nearby stationery shops with the same intent of getting a new pen to try out and I found your EXAL PENCIL 20DCBA, and came back home and tried it out. To my great surprise, the pen worked well and till now it didn't have an ink spill or even an impression on the other side of the paper. I was quite happy with that product and thought of sharing my joy with you. I appreciate the entire team behind making such a wonderful pen and that too at low cost. Since I was happy I bought a carton of your pens(around 500 I think) and distributed the same to my friends and students in my college as Christmas gifts and I got the same happy response from them. Congrats to your good work and expecting this to continue... Regards